Testimonials
Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.
Dedicated to ensuring client satisfaction by delivering exceptional customer service
I absolutely love working with RSI! They’ve been nothing short of wonderful, making everything so smooth and easy. Thank you for all that you do!
I am happy to share that everything at RSI has gone smoothly without any issues! I was especially impressed with Louise – her help, expertise, and friendly demeanor made the entire setup process a breeze!
Seriously, I am always impressed by the ways that RSI goes above and beyond and the customer service support that we get as a client.
We have had nothing but great business with RSI. The website is very user friendly. Excellent customer service as well, always quick to respond. I would recommend RSI to anyone looking!
The customer service at RSI is top notch! Someone (yes, a real person) always answers the phone, and we never get a recording or put on long holds. If they cannot answer our question, they get us to someone who can and without delay. They are consistently kind, knowledgeable and reliable. We will never use another reference service provider for our staffing agency, and we have recommended them to many of our clients. Thank you, RSI, for being there for us! You are a crucial part of the success of our company running smoothly!
RSI provides excellent service to Neff. RSI’s ability to provide professional customer service with fast solutions exactly why we continue to be a customer. RSI is impressive due to their ability to quickly solve problems, be competitive in pricing, and easily integrate with our HRIS system. These qualities are hard to find in today’s market!
Thank you for the excellent service
I’ve got nothing but good things to say. RSI website is so easy to use and everything is completed in a timely manner! Thank You!
We have always received great customer care from RSI! Whenever we have questions, it’s always nice to receive such prompt follow-up. I also appreciate the status updates that are sent when a search is taking longer than expected.”
The system is great – I love it! You’ve made my life much easier – can’t say too much else, no negatives at all! And – your support team is great, anytime I need anything they have the answer quickly!
Everything is amazing regarding service and response time!
We could not be happier with RSI’s services. Your quick turnaround, professionalism and Indiana kindness is what we like to work with.
RSI has been a reliable partner with ESF Camps for almost 10 years. They have provided prompt and reliable service. To date, RSI staff have been responsive and helpful to ESF and we would highly recommend them to other organizations with similar needs.
In a world that seems to not get back to you timely I can always rely on Lori, Heather and many others with Reference Services to provide good old fashioned customer service.
If you are not using this team you are missing out.
I had a great experience working with Reference Services. They were extremely professional and responsive. I highly recommend them.
I’ve worked in the HR Industry for over 5 years now. And this company is hands down the BEST!
You can actually talk to a REAL person & get your answers you need within ONE hour!!!
Lori & Heather rock! ✨✨
RSI was selected after an aggressive search for the best possible background check service company available to help us ensure that we are hiring the best possible employees… RSI remains, in our opinion, the best background check service company available.
-Peabody Energy, the world’s largest private-sector coal company
In our industry, the ability to obtain the best employment background screening reports is critical, as is turnaround time. With RSI, not only are the quality and turnaround time of our reports better, but the service is exceptional on a comparative basis.
-AEGIS Sciences Corporation
We now have a background screening partner who truly understands the meaning of the word partnership.
-Miller Pipeline
RSI has proven to be a highly valued partner in ISU’s efforts to maintain its excellence while controlling costs. RSI has exceeded our prior screening provider in key areas: quality of information, timeliness, customer service, and cost.
-Indiana State University
Reference Services, Inc. has gone above and beyond our expectations; the quality of their background checks is superior, identifying potential issues that other companies may have missed.
-Apple Sauce, Inc., a franchisee of Applebee’s Grill and Bar
If I have a question, I know I can look forward to a stress-free and efficient phone call. I also know I will get to speak with a person, not an automated service, who will always follow through on an inquiry. I have never had the pleasure of working with a service that is so committed to providing a consistent standard of excellence - a standard that we strive to provide daily, in our own operations.
-Victoria National Golf Club
It is visibly apparent that RSI places customer satisfaction as their top priority. Every interaction is handled with a personal-touch and the team we work with feels like family. This has not been our experience with other vendors in the past, so our relationship with RSI is truly valued.
-South Carolina Federal Credit Union
We have never been more pleased in a business relationship of screening companies than we are with Reference Services, Inc. Absolutely none. RSI’s cutting-edge, user-friendly software and reports have proven to be more comprehensive and dependable than any we’ve used in the past from other companies.
-HR Solutions
Our Difference
Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to
make informed hiring decisions and make the best hire – the first time. You need it ALL and we’ve got it.