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Our Story

At RSI we protect your organization by improving your hiring selection, decreasing liability and reducing operating cost. We do all this by focusing on quality with the industry best accuracy and returning reports within hours.

We Believe In Transparency

We’re a full-service background screening and drug testing firm, who is one of less than 6% of the screening companies (approx. 130) in the entire U.S. (out of 2000+ who do what we do) to be Nationally Accredited by the PBSA. We serve clients in all industries, nationally and internationally and pride ourselves on the best quality data, unmatched compliance expertise and superior customer service.
As an RSI client partner, you’ll experience quicker turn around. No days or hours of waiting for returned calls.
● 24/7 customer service from our real team members
● Calls answered immediately & issues resolved in 60 minutes or less
● Instant access to most reports
● Manual County Searches less than 30 hours

Our Commitment

At RSI we protect your organization by improving your hiring selection, decreasing liability and reducing operating cost. We do all this by focusing on quality with the industry best accuracy and returning reports within hours.

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Our
Core Values

Our success – your success – hinges on three things… quality of data, customer service and compliance expertise. (And no, we don’t all get our criminal record data from the same sources.)

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Our
Credentials

Many background screening firms are members. But we’re not just members – our stringent standards and best practices have helped us achieve the coveted PBSA Accreditation.

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Client
Testimonials

Our customers expect timely reports that protect them from a bad hiring decision. We deliver on that promise with superior customer service every day.

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Our Difference

Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to
make informed hiring decisions and make the best hire – the first time. You need it ALL and we’ve got it.

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Hear From our Clients

And we expertly uncover criminal records and other important information that other companies
routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners. Our
scope of services, investment in extensive data resources and skilled team members ensure
you’ve got the power to make informed hiring decisions and make the best hire – the first time.

RSI was selected after an aggressive search for the best possible background check service company available to help us ensure that we are hiring the best possible employees… RSI remains, in our opinion, the best background check service company available.
-Peabody Energy, the world’s largest private-sector coal company
In our industry, the ability to obtain the best employment background screening reports is critical, as is turnaround time. With RSI, not only are the quality and turnaround time of our reports better, but the service is exceptional on a comparative basis.
-AEGIS Sciences Corporation
We now have a background screening partner who truly understands the meaning of the word partnership.
-Miller Pipeline
RSI has proven to be a highly valued partner in ISU’s efforts to maintain its excellence while controlling costs. RSI has exceeded our prior screening provider in key areas: quality of information, timeliness, customer service, and cost.
-Indiana State University
Reference Services, Inc. has gone above and beyond our expectations; the quality of their background checks is superior, identifying potential issues that other companies may have missed.
-Apple Sauce, Inc., a franchisee of Applebee’s Grill and Bar
If I have a question, I know I can look forward to a stress-free and efficient phone call. I also know I will get to speak with a person, not an automated service, who will always follow through on an inquiry. I have never had the pleasure of working with a service that is so committed to providing a consistent standard of excellence – a standard that we strive to provide daily, in our own operations.
-Victoria National Golf Club
It is visibly apparent that RSI places customer satisfaction as their top priority. Every interaction is handled with a personal-touch and the team we work with feels like family. This has not been our experience with other vendors in the past, so our relationship with RSI is truly valued.
-South Carolina Federal Credit Union
We have never been more pleased in a business relationship of screening companies than we are with Reference Services, Inc. Absolutely none. RSI’s cutting-edge, user-friendly software and reports have proven to be more comprehensive and dependable than any we’ve used in the past from other companies.
-HR Solutions