We are a full service firm, offering a comprehensive suite of background screening reports and verification services, along with drug testing, DOT and random drug testing programs. You need it ALL and we’ve got it.
Why RSI Background Check?
We expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners. Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.
Background Services
Our services, investment in data resources, and skilled team ensure you have the power to make informed hiring decisions and the best hire the first time.
In House Verifications
Our skilled, in-house verification team will make daily attempts to verify references, previous employers, education achieved, and professional certifications.
Drug & Health Screening
We are a third-party administrator for drug testing, physical screenings, and DOT services, with eScreen ensuring constant status and results monitoring.
Current & Expanding Integrations
RSI’s growing network of integration partners is powered by our custom-built API and XML gateway. Designed for flexibility, this system easily adapts to a wide range of data formats and communication protocols—making it simple to connect with other platforms and services.
Faster, More Accurate Hiring
Uncover the Online TruthBehind the Profile
RSI’s social media background checks help you identify the
positive, the problematic, and the potentially risky online behavior of your candidates and employees. Using advanced technology and expert analysts, we provide FCRA-compliant reports that give you the insights needed to make confident, informed hiring
decisions.
Hear From Our Clients
We have always received great customer care from RSI! Whenever we have questions, it’s always nice to receive such prompt follow-up. I also appreciate the status updates that are sent when a search is taking longer than expected.”
We could not be happier with RSI’s services. Your quick turnaround, professionalism and Indiana kindness is what we like to work with.
I appreciate the time RSI takes to reach out and for the wonderful service you all provide.
OMG! Where do I even start?
RSI has helped with our background checks, greatly! Whenever we have a question on background checks they are always there to help through. I enjoy how they email but also send over PDF files on how-to-do. This is a helpful tool for the future.
I want to send a special shoutout to Brooke, Amanda & Heather. They are always answering my emails within 24 hours with helpful information and a positive attitude. I can be very…technology needy, lol, and they are always super helpful!
I wanted to send a commendation to Heather Halbrook-Fraser. I work at a community college that uses RSI background checks for our education majors. My institution requires me to follow up on any student with an alert. Heather promptly responded to each request for explanation of the alert with a thorough explanation. She was always courteous and professional and made process work for our institution.
After searching for a reliable provider that could deliver exceptional customer service, fast turnaround times, comprehensive reporting, and accessible support for our screening needs, I discovered Reference Services Inc. (RSI) at a conference exhibit.
Business Development Manager Lori Lofton promised that RSI would meet and exceed our company’s requirements – and as a client since 2021, I can confirm they’ve consistently delivered on that commitment. What sets RSI apart is their comprehensive service offering and proven track record. They handle both background screenings and drug testing across all 50 states, giving us a true one-stop solution. With over 2,000 clients, they clearly know how to scale quality service.
The process is incredibly user-friendly for everyone involved. New hires can simply enter their zip code to find the nearest drug screening location, and RSI utilizes text messaging for both screening processes, creating a seamless, modern experience that candidates actually appreciate. The platform is intuitive and removes the typical friction from the screening process.
Beyond the technology, RSI maintains that friendly, casual approach that makes working with them feel like a true partnership. They proactively keep us informed about compliance updates, recommend relevant new products, and regularly check in – not in a pushy sales way, but genuinely caring about our success.
What I appreciate most about working with Lori is her consultative approach. She focuses on understanding our specific needs rather than pushing unnecessary products or services. This partnership mentality has been invaluable over our multi-year relationship.
The entire client relations team maintains excellent accessibility – whether we need support via email or phone, they’re consistently responsive and helpful.
After four years of partnership, RSI has proven to be exactly the kind of strategic partner we were looking for – handling multiple screening needs efficiently across the country with modern, user-friendly technology.
Everything is amazing regarding service and response time!
The customer service at RSI is top notch! Someone (yes, a real person) always answers the phone, and we never get a recording or put on long holds. If they cannot answer our question, they get us to someone who can and without delay. They are consistently kind, knowledgeable and reliable. We will never use another reference service provider for our staffing agency, and we have recommended them to many of our clients. Thank you, RSI, for being there for us! You are a crucial part of the success of our company running smoothly!
We absolutely love working with this team! They’re thorough, efficient, and we always receive everything quickly and without issues. Their service has been so reliable that we’ve recommended them to several other townships in Michigan. We truly appreciate their work and look forward to continuing our partnership!
RSI Has You Covered
We are a full service firm, offering a comprehensive suite of background screening reports and verification services, along with drug testing, DOT and random drug testing programs. You need it ALL and we’ve got it.
Our Commitment
At RSI we protect your organization by improving your hiring selection, decreasing liability and reducing operating cost. We do all this by focusing on quality with the industry best accuracy and returning reports within hours.
Our Core Values
Our success – your success – hinges on three things… quality of data, customer service and compliance expertise. (And no, we don’t all get our criminal record data from the same sources.)
Our Credentials
Many background screening firms are members. But we’re not just members – our stringent standards and best practices have helped us achieve the coveted PBSA Accreditation.